Shipping Information

Here you can find everything about where we deliver, what delivery costs, how long it takes and how you can follow your parcel. MK Nexa delivers home furniture and décor across the United Kingdom.

Delivery at a Glance

Delivery Area

United Kingdom (GB)

Shipping Costs

Free home delivery (£0.00)

Delivery Time

3 to 9 working days (Monday to Friday, Saturday and Sunday do not count)

Delivery Areas

We currently deliver to the following country:

United Kingdom (GB)

We do not currently ship to other countries.

Shipping Method, Costs and Delivery Times

Available shipping method

Shipping method	Delivery area	Cost	Total delivery time
Free home delivery	United Kingdom (GB)	£0.00	3 to 9 working days (Monday to Friday, Saturday and Sunday do not count)

Shipping Costs

Free tracked home delivery anywhere in the United Kingdom. There are no shipping charges for your order. The prices shown in our shop include VAT at 20%.

Delivery Times

The stated delivery time of 3 to 9 working days is the total time from your order until delivery and already includes order processing and transit. It is counted in working days from Monday to Friday. Saturdays and Sundays do not count.

If no other delivery time has been agreed, we will deliver within 30 days of your order, in line with the Consumer Rights Act 2015.

Shipping Partners

We send your order by tracked home delivery. Larger items such as furniture may be delivered as freight shipments.

Risk of loss or damage passes to you once the goods are in your physical possession, as set out in the Consumer Rights Act 2015. Please check your delivery on arrival and contact us promptly if anything is damaged or missing.

Tracking Your Order

All deliveries within the United Kingdom are tracked. You can follow the status of your order in two ways:

If you have a customer account, sign in to your account to view your orders.
If you ordered as a guest without an account, you can look up your order using the email address you provided when ordering.

If you have questions about the status of your delivery, please contact us using the details below.

Returns

Returns are free of charge for you. A return label is included, and parcels are returned by mail. You have 14 days for returns.

Freight items, for example pallet or bulky deliveries, cannot be returned by post. Please contact us by email or telephone and we will arrange the return transport free of charge.

Full details of your right to cancel and the refund process are set out on our cancellation policy page.

Questions About Shipping

Our team is happy to help with any question about your delivery.

Company: MK NEXA LTD
Address: 42 Firth Park Crescent, Sheffield, S5 6HE, England, United Kingdom
Email: support@mk-nexa.com
Telephone: +44 7458 038425